Blossum Aesthetics Co.
Policies & FAQs
New Patient (Medical Clearance Requirement)
Acceptance into the Practice: Patients must undergo a medical clearance process before becoming a patient of our practice. The purpose of a medical clearance is to review your medical history and determine appropriateness and safety for treatment. Your medical history questionnaire must be filled out 15 minutes prior to the appointment otherwise your appointment will need to be rescheduled and you will lose your deposit. This is a legal requirement that must be met. These consultations are essential to determine your suitability for the treatments we offer and to ensure a mutually beneficial fit between you and our practice.
During the consultation, we will discuss a range of topics, including skin concerns, volume loss, anti-aging objectives, and available treatments such as neuromodulators, dermal fillers, Kybella, laser hair removal, cool peel, and Morpheus.
you may receive this consultation virtually or in person.
Virtual Consultations: Best for individuals living at a distance, a virtual consultation option is available. This allows us to discuss your needs and preferences remotely, but does not allow us to give you an accurate assessment. An in person consultation would be a more in depth consultation where we can map you out, taking into account only things that can be assessed in person and give you a better estimate on pricing.
In-Person Consultations: An in-person consultation offers a more comprehensive evaluation. It allows us to assess your needs in person, provide a customized treatment plan, and offer a more accurate estimate of pricing.
This policy outlines our commitment to patient safety and ensures that individuals receive appropriate consultations tailored to their unique circumstances and treatment goals.
Deposits
Non-Refundable Deposit Policy:
1. Deposits are Non-Refundable: A new deposit must be made for every appointment. The amount of the deposit required is based on the length of appointment time. Deposits made to secure your appointment are non-refundable.
2. Patient Wallet Gift Card: Instead of a refund, your deposit may be issued as a gift card into your patient wallet. This gift card can be utilized for future treatments or applied towards skincare products.
This policy clarifies that while deposits are non-refundable, they retain value in the form of a gift card as long as you cancel/reschedule your appointment prior to the required 72 hrs prior to your appointment time, providing you with flexibility for future appointments and skincare needs.
Paperwork Policy
After scheduling your appointment you will receive an e-mail invitation to your patient portal. Through the patient portal, you will need to sign all of your forms prior to your appointment. Patients must complete their paperwork prior to their appointment. If for any reason there is a problem with the system the patient needs to call the front desk to receive assistance. If paperwork is not filled out by the time of their appointment it will be up to the provider’s discretion if they cancel the appointment.
Acceptable Payments
We do not accept any commercial or government insurance policies. Acceptable payment types include.
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Cash
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Credit card
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Affirm (for certain Packages)
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Facial Balancing
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Morpheus + Cool Peel
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Late Policy
Patients are required to arrive on time for their scheduled appointments.
To maintain the integrity of our scheduling system, patients may not miss more than 20% of their appointment time or arrive more than 15 minutes late, whichever is less.
Example: If a patient has a 60-minute appointment, they may not be more than 12 minutes late (20% of 60 minutes) to their appointment. If they arrive later than 12 minutes, the appointment may need to be rescheduled to ensure the quality and timeliness of care for all patients.
Cancel/Reschedule Policy
As a courtesy to our providers and customers at BLOSSÜM Aesthetics Co., you are required to provide a minimum of 72-hour notice should you need to cancel or reschedule an appointment. You may cancel a Scheduled Treatment without penalty if done so prior to 72 hours before the appointment. However, if you
(i) cancel within 72 hours of the Scheduled Treatment; social media messages are not an accepted method of cancelling your appointment.
(ii) fail to be present at the location of the Scheduled Treatment; or
(iii) are unavailable to your Provider within the window of our late grace period for any reason,
a $100 cancellation fee will be charged to your Stored Payment Method.
If you cancel prior to the 72 hours note that the deposit for your appointment is NON REFUNDABLE. Your deposit will be issued into your patient wallet as a gift card that you can use toward your treatments, or it can be applied towards skincare. Because appointments fill up quickly, we suggest you schedule your next appointment before you leave.
No-call/No-Show will be charged $100.Your account will be flagged and you may be dismissed from the practice.
Refund Policy
Any charges paid by you, including, deposits for procedures or courses, are final and non-refundable, unless the Company determines, in its discretion, to give a credit of any such charges.
Tox Touch-up Policy
1. Tox Settling Period: Please be aware that tax (referring to Botox or similar treatments) may take a full 14 days to settle and exhibit its final results. During this period, we will not evaluate or perform additional treatments.
2. Avoid Overdosing and Complications: It is crucial to avoid adding more Botox before the full 14 days have passed, as the treatment may still be actively taking effect. Adding more Botox prematurely can lead to overdosing and potential complications.
3. Complimentary Touch-Ups: For your convenience and safety, touch-up appointments will be provided free of charge if scheduled between day 14 and day 21 following your initial treatment. This allows us to evaluate the results accurately and make any necessary adjustments to ensure your satisfaction with the outcome.
This policy ensures that your safety and optimal results are our top priorities, and it outlines the appropriate timing for touch-up treatments.
Lip Boost
To be eligible for a Lip Boost procedure, patients must meet the following criteria:
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Current Patients: Only individuals who are current patients of our practice are eligible for a Lip Boost.
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Timing: Patients must be between 3 to 9 months out from their most recent full lip filler session.
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Must be determined by our provider's discretion.
This policy ensures that patients receive a Lip Boost treatment at an appropriate interval, as recommended by our experienced providers to achieve their goals.
Lip Filler Policy
1. Existing Lip Filler Dissolving: Patients with existing lip filler are subject to a dissolving process with us prior to being accepted and deemed eligible to receive lip filler with any of our providers. This procedure is performed to ensure optimal results and may be necessary prior to new lip filler treatment.
3. Guaranteed Maintenance for New Patients: New patients who receive their initial lip filler treatment with us are guaranteed ongoing care. If any issues arise with their lips, we will rectify and maintain them as needed.
4. Migration from Previous Providers: Patients who have had lip filler treatments from other providers and experience migration are at risk of re-migration even after dissolving and refilling. However, the incidence of re-migration with our technique is minimal, occurring in approximately 1 in 250 patients who have had previous lip filler treatments elsewhere.
This policy outlines our commitment to providing quality care and addressing the unique considerations associated with lip filler treatments, including dissolving existing filler and managing migration issues.